Our founders have over 40 years combined experience in the design, installation, and implementation of large Information Systems environments, specializing in networks, and the attachment to IBM Servers. In the early 1990's, they recognized the need for a new breed of networking/technical support and services organization, able to integrate comprehensive PC Network's with enterprise servers, like the IBM AS/400. Consequently, Wired Integrations was established in 1996.

Today, our technical support and services staff represents over 100 additional years of experience in systems engineering, industry applications, custom application design and development. Our systems analysts have extensive experience in leading industry applications in the Manufacturing, Distribution, Health and Financial Industries. With the continual expanding Global Economy, Wired Integrations’ personnel have also been instrumental in the installation of International WANs, linked to U.S. HQ systems, and their sister companies abroad, providing shared systems and data in real time.

Wired Integrations is recognized by its business and customer partnerships as a superior support, sales and services organization, and has attained the following achievements:

IBM Hardware Business Partner – 1995-Current

IBM Software Business Partner – 1998-Current

#13 of Silicon Valley fastest 100 growing companies - 2000

Aside from our extensive technical and services expertise, the primary KEY to our success is our customer service.

Mark Gilmore, President and co-Founder, has established Wired Integrations, first and foremost, as a customer centric organization. His priority is focused on providing the best support and services available to our customers and partners. As a result, Wired Integrations has and will maintain the highest customer satisfaction ratings available. As an example, Wired Integrations is distinguished as having maintained a customer satisfaction rating in excess of 90% in the annual IBM Customer Satisfaction Survey, for the past 10 years. The average rating historically for partners in this survey has been in the mid 80’s.

Wired Integrations maintains these ratings because we operate under the highest level of ethics and integrity.

We understand that people are our most valuable asset, and strive to maintain quality employees, by providing the training and growth potential needed to keep highly skilled staff.

We operate as a team, enjoy what we do, and are enthusiastic about our efforts in responding and resolving customer issues.

We address each opportunity with the best resource available, to ensure timely completion and 100% customer satisfaction.

We know that communication and expectation levels are the most important factors in customer and partner relationships.

Wired Integrations’ executives are involved in the projects, and our customers have direct access to all senior management 24 x 7.

Bottom line, we love what we do, we like our customers, we realize without customers, we would not have anything to do, and we want to be busy. . . . .call us, we’d like to work with you, and we WILL exceed your expectations!!